Returns & Exchanges
At Oil Perfumery, we want you to be completely satisfied with your fragrance journey. If you are not happy with your purchase, we offer a 30-day return window for unused and unopened products to ensure a seamless shopping experience.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack the items in their original packaging to prevent leakage or breakage during transit, ensuring all seals remain intact.
- 3.Shipping the Product
Affix the provided return label or ship the parcel to our designated warehouse address using a trackable shipping service.
- 4.Refund Processing
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
